Last updated 16 September 2026
Vivid Serenity Horizons (“Splitline Prints”, “we”) operates splitlineprints.com. This policy explains what we collect, why, and what you can ask us to do about it.
| Data | Why | Kept for |
|---|---|---|
| Your name, email and delivery address | To make and deliver your order, and to send your proof | 7 years (tax and export records) |
| Your GPX file or chosen route, and the design options you pick | To render and print your poster | 13 months, then deleted |
| Order and payment reference | To match your payment, handle refunds and disputes | 7 years |
We never see or store your card details. Payment is handled entirely by PayPal; we receive only a transaction reference and the delivery address.
Your route is personal data — it can show where you live and where you run. We treat it accordingly. It is used only to draw your poster, is never sold, never shared with advertisers, and is never published without your explicit permission. Ask us and we will delete it as soon as your order has shipped.
That is the complete list. We do not sell personal data, and we do not share it for anyone else's marketing.
We process your order data to perform our contract with you, keep transaction records to meet legal obligations, and send marketing email only with your consent — which you can withdraw from any email in one click.
You can ask for a copy of your data, ask us to correct or delete it, object to processing, or ask us to send it elsewhere. Email hello@splitlineprints.com and we will respond within 30 days, free of charge.
If you are in the EU or UK and are not satisfied with our response, you may complain to your national data protection authority.
We operate from India. Your order data is processed there and by our print partners in the country you are ordering to. Transfers out of the EEA and UK are made under the standard contractual clauses.
This site sets no advertising or tracking cookies by default. PayPal sets its own cookies when you open the checkout, which are necessary for payment to work. If we add analytics later, this page will be updated and you will be asked to consent first.
Data controller: Vivid Serenity Horizons, C-24 Vasant Kunj, New Delhi 110070, India. Email hello@splitlineprints.com.